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Customer Stories

 

In Their Own Words....

 

Jon and Karyn VanderVelde

From the Desk of Jon & Karyn

"We knew Karla was trustworthy and came with high recommendations.   That is why we chose her.   Boy, did she live up to our expectations!   She did all she could to sell our home, which only took three weeks at a time of year when houses were not selling very quickly!   We were impressed for sure!   It was such a smooth process even looking for our new home.   Karla was not only our realtor, but she became a good friend!   She would always give us her honest opinion of the home (she knew just what we were looking for).   When we found our new home we all knew it!   The best part was that we found our new home before our old one was even on the market and, like I said, she got our house sold quickly!   What perfect timing everything seemed to be.   Thanks, Karla, for ALL of your hard work and helping us through what COULD have been a very confusing and stressful time!”

 

From Fred & Barb:

"Karla was referred to us by a friend who had their home listed with her. We knew it would be a daunting task to sell my mother’s house and find a condo for her to live in especially in the current market.  But with Karla’s help, it proved to be nothing to worry about.  Karla’s market research and knowledge helped price mother’s house at the right amount and it sold immediately after listing. Then Karla helped us in the challenge of finding the right condo. She gave us an honest assessment of each condo we visited which greatly helped us to make a decision.  Karla is energetic, thoughtful, professional, and provided answers to all of our questions.  She always communicated with us when something came up.  We never had to wonder what was going on.   I’m sure that there are other good realtors out there, but, Karla is the “cream of the crop.” She made it a pleasurable and successful experience."

 

Ken & Georgie Girl say:

In the past we have dealt with a number of Realtors and have had some rather trying experiences.  Karla has proved to be one-in-a-million, her kind spirit and gentle nature are two qualities that are a gift.  When we listed our home with Karla, we knew that homes in our price range were not moving too well.  But Karla has a very positive and upbeat attitude and her vocabulary never carried negatives.  So it kept us upbeat as well.  When the offer came in and our home sold, my husband and I thought Karla was more excited than we were!  Not that we were not happy, but you would have thought it was her home and that makes you realize how personal Karla takes listing your home.  It is as if she looks at your home as her very own.

So, if we ever sell again, we wouldn't dream of using anyone else, her integrity, honesty and happy spirit made our listing a fun event.

 

Tim & Caryn write:

"From the first day my husband & I met Karla at an open house, we felt she was trustworthy, kind and considerate.  My husband and I took our time in making the decision to build our home and never felt hurried or pressured into making that decision.   Throughout the entire process, Karla always welcomed and made time for our never-ending questions and concerns.  Because of her patience, knowledge and work ethics, she will be the one we trust in the future for our home-buying needs."

 

 

Annette says:

Karla was referred to me by a mortgage broker.  When I contacted her, I was very nervous, scared, anxious, and all other feelings rolled into one.  She calmed me and said she wanted this to be a fun experience for me.  I explained to Karla what I needed in a home, the school district I wanted to be in, and the monthly payments I could afford.  Together, we found the house that met all of my needs!  Karla was ALWAYS there for me whatever the circumstance.  When I was bothered or stressed about the process of the purchase, she calmed me down and made me feel okay about everything that was happening during the purchase of my home.  She even went as far as to meet me the day after Thanksgiving (the busiest shopping day of the year) in the shopping mall for me to get papers I needed!  Karla has so much passion for her job and it shows!  She isn't just a realtor in my eyes, she has now become a friend!  Karla did make the painstaking job of house hunting fun and rewarding!  Thank you Karla for all of your support and encouragement!  I tell anyone I know, who is even considering buying a home about Karla!  She is great!  And, my boys and I love our new home!

 

From the Desk of Linda Graff

Karla's efforts in locating and securing the right home for us were outstanding.  Her ability to put together a long-distance project was amazing and seemed effortless.  She gets an A+ in my book.

 

Janet writes:

Thank you so much for helping me find my new home. As a first time homebuyer the process was a little intimidating but you made it easy. Always professional and patient while you explained each step of the process and answered my questions. You were encouraging right from the start and I know you went the extra mile to make it happen. And what I really like is that it was important to you that this not be just a purchase but that it be a good fit for everyone. You've been great and it was very good to work with you. Thank you for everything.


From the Home of Dennis & Kathy

During the process of listing and selling our home with Karla, she became more than an acquaintance she became a friend.  She genuinely took interest in our goal to sell our home and continues to be a friend to our family.  We found her to be honest, trustworthy, knowledgeable and was very prompt in returning any calls placed to her office.  Karla was both professional and considerate; we definitely felt at ease knowing that she was on our team.   It was truly a pleasure to work with Karla, and we will definitely request her services for our future real estate needs.

 

Bonnie & Beverly

Karla was extremely helpful with everything.  She kept in constant contact with us either by phone or e-mail.  We really enjoyed our selling experience with Karla.  She was willing to help us in any way she could, and we never had any doubts or worries with her.  She made us feel very comfortable with everything.  We had the best experience with Karla and would recommend her to anyone!  Thanks Karla!  

 


Mr and Mrs Ike VanderKolk say....

We lived in our home for 39 years.  All our children had been born and raised there.  It was "home" in its truest sense.  But, as new retirees, we wondered what we should do for the future.  We contemplated improving on our home but also wondered if we should buy a new one.  We finally decided to call Karla and seek her advice.  We knew her to be honest and helpful, and believed we could trust her with this mountainous decision.  Karla answered our questions, helped us to see reality about our home, and gave us sound advice for the future.  She patiently looked at homes with us, only for us to change our minds.  Her task was not easy as our vision was not clear.  However, she never lost her encouraging spirit.  We felt we had a friend on our side to help us and understand us.  We really believe she had OUR best interests at heart.

When we finally found a house, Karla was there to help us sell ours.  She made it easy.  We did very little; she did very much.  She dealt with the other realtors, presented us with  the options, explained things we didn't understand, and gave us emotional support.  Thanks to her, our house sold quickly and with little pain for us.  We are grateful to God that He has placed people like Karla in the realty business.  In this world of greed and deceit, we were at peace knowing Karla could be trusted.

 

Susan Gangwer writes...

Having known Karla for many years, I contacted her when I began to think about listing my home.  As we spoike, I knew that she had my best interests in mind when she stated that no matter what I decided to do, she wanted God's best for me.  Her sincerity was very encouraging and I had no doubt that I would list my home with her.  Throughout the course of the listing and final sale, I was impressed with Karla's integrity and thoroughness.  I not only trusted her as a professional but as a friend.  When the right buyer came along, she had the innate sense that they were great buyers for my home.  She was right!

Karla made the process of selling my home not only easy, but fun.  I wouldn't think of buying or selling a home with anyone but her.

 

From Mike.....the Builder

Karla has sold 8 out of 8 of the speculation homes I built in the last two years.  My last home I listed with another realtor, due to a recommendation by a friend.  After 9 months with no success, I switched back to Karla.  Within 30 days, the house was sold!  I guess I learned by lesson.  Keep up the good work!

 

From Janine, a First Home Buyer

Karla was wonderful.  She walked me through my first home buying experience.  I felt knowledgeable as I called mortgage companies because Karla taught me the ropes.  She always answered questions promptly and thoroughly.  She was willing to tell me not to buy houses that might turn out to be "money-pits".  Besides being so helpful in the housing aspect, Karla took interest in my life in general.  My first home purchase was easy and more than I ever expected.  Thanks Karla! 

Greg & Abby comment......

Our situation was very different from many.  Selling our home by owner, with my husband in Iraq was no easy task, it was quite stressful.  Yet Karla was encouraging, helpful, and went our of her way to do things that made buying a home so much easier.  In fact, we bought the home that Karla was selling without my husband having even seen it!  We felt that Karla was our personal friend & working to make us happy in the home she was selling to us!  We also appreciated how her Christian faith shines through.  In 30 years, if she's still in the business and we are looking to buy or sell.....we know right where to go!

 

Dan & Laurel write...

The closing of our home went very smoothly.  We attribute this to Karla's very particular attention to detail.  All of the inaccuracies & questions were reserached carefully before the actual closing so that our closing could be successful.  As we proceeded through the process of selling our home, we so appreciated Karla's encouragement & optimism every step of the way.

 

Cori shares her story.....

I was a woman who was in desperate need of some help.  I had prayed to God every night to grant me the strength to deal with the large mountain that I would have to climb in my near future.  Little did I know that God chose to answer my prayer by sending me Karla.  She is my guardian angel!  I had found her through the grace of God.  I had dealt with another realtor in the purchasing of the home that I am now attempting to sell.  I would have to say that, that was the worst experience that I have ever had.  He had given me no communication, completing tasks my self that the realtor should have done only in the interest of keeping the process rolling, I found myself completing. 

 

The market at this time is a buyers market and I was looking at a rough road ahead to get this property taken care of.  In my initial meeting with Karla, there was no question that she was the one for me.  I had gone in very skeptical due to my prior experiences, and left with very high hopes.  She had given me such words of comfort and of encouragement.  I should give a very brief description of the home.  It was a centennial home that had some remodeling done before I had purchased the property.  This was completed by the previous owner’s relative so the workmanship could leave something to be desired.  I had then attempted to continue with the remodeling but in the proper way.  I had nearly completed doing the Kit/Dr when the home needed to be sold.  The prospective buyer had an inspection completed on the house and the report was 11 pages long with issues that ranged from top to bottom.  After viewing this report, I thought that I was done for. 

 

She started right away helping in ways that I could only hope for, not only with the business that we had to deal with, but also my personal situation.  I have never had someone work so hard for me.  She had made several phone calls to my mortgage company which was in the process of foreclosing on this property so you can only imagine the cooperation that they were willing to give in this situation.  Due to the inspection, there were multiple calls that were needed to the buyer’s agent to come to an agreement as to what I was willing to give.  Karla stuck to her guns and I was/am still very happy with the way that everything turned out.

 

Long story short Karla and I were able to sell the home in 6-9 months which is unheard of in this market.  I could not thank Karla enough for the time and effort that she had to put into this property.  From the phone calls to the showings to the dealing with the mortgage company. 

 

I will use no other realtor for the duration of my home buying/selling phase. 

 

I cannot say one bad thing about my experience with Karla,  and her husband who went in to the lions den to obtain signatures that were needed for this process to keep going.

 

You will and always will be in my heart.